Is there a way to disable the mobile version?

Is there a way to disable the mobile version and leave the same responsive computer version for mobile devices and tablets?

Hello,

Sorry, but there’s currently no way to display only the desktop version for all devices, we appreciate you taking the time to let us know what you’re looking for.

If you’d like to contact us, we are here for whatever questions you may have.

Kind Regards

Now the mobile version looks empty, but computer version on mobile looks ok.
Is it possible to remove the version selection on smartphones and tablets? And show computer version

Hello,

I personally checked your website and I didn’t see any version selection on smartphones and tablets.

https://gyazo.com/77ca932efd7aa68f288809501735740f

As you can see from the above video, your mobile version is working correctly.

If there’s anything you need, please write me or another member of our help desk team. We’re here for you!

Kind Regards

Why some of the pages have blue and orange style on mobile? https://messer-blaster.ru/product-category/almaznye-diski/diski-po-betonu/
But others are not: https://messer-blaster.ru/product-category/almaznye-diski/diski-po-asfaltu/
How to make them all like on a PC?

?

Hello,

Could you please send us some screenshots so we can better understand the issue and help you accordingly?

Kind Regards

It looks like it was a cache. Now the problem has disappeared.

We are glad that you sorted it out. Feel free to contact us if you have any additional questions.

Hi, this problem appeared again.
This page https://messer-blaster.ru/product-category/instrument-i-oborudovanie/ is looks different than others.

Attachments:

You must be logged in to view attached files.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

it loads differently: sometimes like in the screenshot, sometimes like in the second screenshot. All pages must look like the second screenshot.

Attachments:

You must be logged in to view attached files.

admin access attached below

Please, disable all external plugins and send us a link to the page where we can see this problem.

https://messer-blaster.ru/product-category/instrument-i-oborudovanie/

Please, keep all external plugins turned off.

turned off

We don’t see the problem now. Here is a screenshot https://gyazo.com/f8eaf4b8dcfe1852fbb5fb5a190297f2

Now, after the shutdown of plugins, our images have gone bad!
How to fix it???

Attachments:

You must be logged in to view attached files.

Please fix this immediately. Images were all smooth without cropping, now something has come off

Also here https://messer-blaster.ru/product-category/instrument-i-oborudovanie/
FILTERS in the left sidebar DISAPPEARED. Please fix it

I mean Woocommerce Layered Nav. They disappeared

Hello,

Try to go to WooCommerce -> Status -> Tools and regenerate product lookup tables. It should fix the problem.

Kind Regards

Hi, nope, it doesn’t seem to be working.
Also the images have become cropped. Everything worked before I disabled plugins.
Please fix it right now.

Also why Woocommerce Layered Nav filters are disappeared from left sidebar? What is the cause?

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
It seems to be a bug in the latest version of the WooCommerce plugin. And our theme doesn’t crop the images. Their size depend on WooCommerce settings too.

Regards

I tried switching to Twenty Two, but it doesn’t work there, these filters are not visible.
Now they are visible in some sections on Woodmart, but not in all.
Here https://messer-blaster.ru/product-category/instrument-i-oborudovanie/magnitnye-sverlilnye-stanki / they are not visible, but they should!
And here you can see https://messer-blaster.ru/product-category/almaznye-diski/

Sorry, not it works.

Sorry, now it works fine

We are glad that you sorted it out. Let me know if you need any further assistance.

Have a nice day!

[Author]

Posts