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Issue: Adding a product to the cart always shows another product

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  • #650771

    webim.developer
    Participant

    Hi,
    I’m experiencing a serious issue with the shopping cart. When I try to add a product to the cart, it always displays a different product instead — the same incorrect product every time.

    For example, if I add a new product alongside an existing one in the cart, it doesn’t show the correct item. Instead, it increases the quantity of that same incorrect product.

    It looks like the cart and checkout are not displaying the right products that were actually added.

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    #650891

    Luke Nielsen
    Keymaster

    Hello,

    Please disable all plugins except these ones:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce
    Enable the Parent theme

    Then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    #650907

    webim.developer
    Participant

    Thank you, I’ve made what you suggest but it didnt help. Please check the attached video:

    https://www.dropbox.com/scl/fi/w98tyon4o90nfysbgx53u/2025-04-01_17-29-26.mp4?rlkey=fmc9042679saaufwmtqy6ehnk&dl=0

    #651068

    Luke Nielsen
    Keymaster

    Hello,

    Here is a video from my end – https://dropmefiles.com.ua/en/mKHGYLyQM

    Try to clear the browser cache, remove all products from the cart, and then recheck the issue.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)