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Issue after i save my homepage

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  • #59251

    dan
    Participant

    Hi,

    I have a strange issue when i save my homepage in back end.
    It shows a black page and redirect me here: wp-admin/post.php
    This happens only to the page that i use for homepage.
    All the other pages, posts, html blocks, products etc.. works properly and saved without problem.

    I use the yoast seo plugin, contact form 7, Duplicate Post plugin, TinyMCE Advanced and UpdraftPlus.

    All of them are up to date including the theme.

    Hope you can help me.

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    #59289

    Hello,

    Please check the issue on a default theme to understand if our theme causes the problem. If you have the same problem on a default theme, deactivate all the plugins not related to the theme and check again.

    Best Regards

    #59295

    dan
    Participant

    Hello,

    I already test it with twenty fifteen theme and the homepage saved without any issue.

    #59301

    Hello,

    Please deactivate all the third parties plugins not related to the theme and send us your site admin access we shall check.

    Best Regards

    #59311

    dan
    Participant

    I already did.

    Keep in mind that the issue is only with the page that is set as homepage.
    Login details are on private content field.

    #59331

    Artem Temos
    Keymaster

    When we tested this function it worked correctly https://gyazo.com/e3fd8f215dc05c8bbc3e60032d0cc1e0

    #59334

    dan
    Participant

    Hello,

    I confirm that is working because i test in from Firefox.
    There is some issue with chrome i guess.

    Its strange because i bought 3 times this theme for different shops and never had this issue.

    #59339

    Artem Temos
    Keymaster

    We have tested it in different browsers and it works correctly.

    #59341

    dan
    Participant

    Thanks for testing and sorry for this.
    There is an issue with my browser.

    #59347

    Artem Temos
    Keymaster

    No problem. Feel free to contact us if you will have any problems with our theme.

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