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Issue/Bug w/ Product Archive Filters & Variation Swatches

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  • #498459

    WASIPLtd_Website
    Participant

    Hello,

    I’ve recently built out/buffed the filters available for visitors to use on my Product Archive page. However, I’ve found an issue/bug that is happening.

    When I first go to the products archive page and use a filter (e.g. Browse by Brand) it properly filters my products. But when I go to click on a product variation swatch after applying the filter, the product preview image doesn’t change as it should.

    Video of Issue: https://gyazo.com/ec9a3d41ac55b55a8f3073ef40b86653

    I’ve learned that if I were to do the exact same steps but refreshing my page before clicking on a variant swatch, the swatches then work again.

    Video of me demonstrating how a page refresh fixes the issue even when the filter is still applied: https://gyazo.com/0d258a5f26551d41598bf22458968d69

    #498554

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know I will check and give you a possible solution.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)