Issue Changing Mobile Logo on skcreators.com

Subject: Issue Changing Mobile Logo on skcreators.com

Dear WoodMart Support Team,

I hope this message finds you well. I am reaching out to report an issue I am facing with your theme on my website, skcreators.com. I have been trying to change the logo for the mobile version of my website, but despite following the recommended steps, the change doesn’t seem to take effect.

To give you more context, I have followed these steps:

Navigating to the Header Builder in the WoodMart Theme Options.
Accessing Header Accessories.
Going to the Mobile tab.
Changing the logo in the Logo section.
Unfortunately, after completing these steps and clearing my cache, the mobile logo still remains unchanged. I would really appreciate your assistance in resolving this issue.

Could you please provide me with guidance on how to successfully update the mobile logo on my website?

Hello,

Thank you very much for choosing our theme and for contacting us.

Most likely the issue is caused by a cache plugin. Please clear the cache on your site and browser, if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I found out just after posting that the main page uses a different header than the rest thats why it didn’t change xD

Sorry for taking your time and thanks for the suggestion

Hello,

We are glad you have solved the issue.

If you have any questions please feel free to contact us.

Best Regards

[Author]

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