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Issue Elementor iamge carousel widgets on desktop

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  • #697723

    TB
    Participant

    Hello.
    I have been using your theme with the Elementor Page Builder for a long time and am very pleased with it.
    Until now, the Elementor “Image Carousel” widgets have also worked perfectly, which I like to use as a slider or with a fade effect as autoplay.

    Now I have the following problem:
    The image carousels are not working properly
    – with the fade effect, the carousel jerks once and only the first image changes, instead of continuous looping and soft fading.
    – with the normal slider function, nothing moves at all.

    However, this issue is only on desktop – on smartphones/mobile devices, everything works as usual.

    I have already deactivated plugins to test whether there is a connection – unfortunately, no. I have deactivated all lazy load functions (Woodmart / Elementor / WP Rocket) – this does not solve the problem either.

    What is the reason for this and how can it be quickly resolved so that everything works again on the desktop?

    Thanks for support.

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    #697786

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #697918

    TB
    Participant

    Ok. Thank you.

    You will find the access data in the private content area. Please be careful—the shop is online and live.

    Thank you very much for your support.

    #697997

    Hello,

    Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

    Best Regards,

Viewing 4 posts - 1 through 4 (of 4 total)