Issue: Fullscreen Logo Appears Before Product Page Loads on Mobile Browsers

## Issue: Fullscreen Logo Appears Before Product Page Loads on Mobile Browsers

Hello,

I’m using the Woodmart theme with WooCommerce on my website, and I’ve recently noticed a strange behavior that didn’t exist before.

When a user clicks on a product (from a category or product listing), there seems to be a redirection or intermediate screen where my logo appears fullscreen (centered), like a loading animation, before reaching the actual product page.

This behavior:
– Did not occur before
– Happens mostly on mobile, especially with Chrome mobile or in-app browsers (Instagram, Gmail, Facebook, etc.)
– Feels like the page is opened in some kind of preview mode or isolated webview instead of a standard browser window

I would like to know:
– If this is related to Woodmart’s built-in preloader feature
– Whether it could be a recent bug or a conflict with performance settings (LiteSpeed Cache, Lazy Load, etc.)
– And especially how to properly disable this behavior or make the transition faster and smoother

Thanks in advance for your assistance.

Best regards,
Cédric

Hello,

I’ve checked your site on Chrome mobile and didn’t experience the fullscreen logo issue — it loaded the product page smoothly.

See video for clarification: https://streamable.com/lz1k8o

This could be caused by browser caching. Try to clear the site cache/browser cache or try disabling the preloader in Theme Settings > General > Preloader and check how it works.

Best Regards,

[Author]

Posts