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issue in single product page
- This topic has 19 replies, 3 voices, and was last updated 3 years, 11 months ago by
Artem Temos.
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AuthorPosts
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March 6, 2021 at 11:14 am #271399
yorgosParticipantissue in single product page. hi a have a small issue in some products if you scroll down you will see that appears extra products and there are a lot see here scrol down same single product page
https://emporio-shop.gr/shop/ανδρικά/μπλούζες-ανδρικά/ανδρική-κοντομάνικη-μπλούζα-superdry/March 6, 2021 at 11:18 am #271400
Aizaz Imtiaz AwanKeymasterHello,
Can you please deactivate all the 3rd party plugins from the site and activate only theme required plugins then check the site, I am sure your issue will be solved.
If the issue will still exist then please remain the 3rd party plugins deactivated and let me know, I will check it further.
Best Regards.
March 6, 2021 at 11:19 am #271401
yorgosParticipantthanks look like product with the same title got the same url. lol any idea hot to fix it?
March 6, 2021 at 11:31 am #271404
Aizaz Imtiaz AwanKeymasterHello,
Please edit the products and change the product slug manually then go to Settings >> Permalink >> and click save changes only.
Best Regards.
March 6, 2021 at 11:34 am #271405
yorgosParticipanti did it that but i dont understand products with same title have the same URL https://emporio-shop.gr/shop/ανδρικά/μπλούζες-ανδρικά/ανδρική-κοντομάνικη-μπλούζα-superdry/
how is this posible?
March 6, 2021 at 11:55 am #271409
Aizaz Imtiaz AwanKeymasterHello,
Yes, it is not possible, the WordPress auto changes the URL slug if the page product titles are the same, but in your case, it will not happen. Please send me the WP admin login details of your site so I will check and solve the issue.
Best Regards.
March 10, 2021 at 4:19 pm #272486
yorgosParticipantany answer abbout this issue? i am waiting to fix it
March 11, 2021 at 8:17 am #272653
Aizaz Imtiaz AwanKeymasterHello,
You have not shared the WP admin login details, please share the login details so I will check the issue.
Best Regards.
March 11, 2021 at 9:59 am #272680
yorgosParticipanti added in private content. i added again now
March 11, 2021 at 10:58 am #272697
Aizaz Imtiaz AwanKeymasterHello,
I have found that you are using the old version of the plugins, please update all the plugins to the latest version, then activate the parent theme and check the issue, I am sure your issue will be solved.
Also, update the PHP version to 7.4
Otherwise, let me know so I will debug more on your site.
Best Regards.
March 11, 2021 at 11:11 am #272704
yorgosParticipantThis is not possible the web site have a lot of traffic so i cannot activate the parent theme. the child theme doesent have any changes. I cannot disable i will brake all widgets, menu etc
March 11, 2021 at 11:18 am #272710
yorgosParticipantyou talk about wpbakery, revslider and woocomerce? i cannot update this updates with the theme updates right? and i have already the latest version of the theme
March 11, 2021 at 11:24 am #272715
Aizaz Imtiaz AwanKeymasterHello,
Yes, I am also trying to say that they are not auto-updated with the theme, you have to update them, please update all these plugins then check the issue.
Also, for the safe side, please take the complete backup of your site then update these plugins.
Best regards.
March 11, 2021 at 11:26 am #272716
yorgosParticipantafter the last theme update i updated. are you sure that the latest version supported ?
March 11, 2021 at 11:37 am #272722
yorgosParticipanti update all but i cannot see something fixed https://emporio-shop.gr/shop/ανδρικά/μπλούζες-ανδρικά/ανδρική-κοντομάνικη-μπλούζα-superdry/
looks like products with the same title get the same uRL
March 12, 2021 at 7:09 am #272911
Artem TemosKeymasterHello,
We need to be able to switch between themes and plugins to understand if it is caused by our theme or not. If we can’t do this on your live website, please, create a staging copy of this one to be able to perform such types of experiments.
Kind Regards
March 12, 2021 at 7:29 am #272921
yorgosParticipantlook like same URL there is any way to regenerate permalinks?
March 12, 2021 at 7:30 am #272922
Artem TemosKeymasterOur theme doesn’t influence single products and permalinks. That is why we don’t know what is it caused by.
March 12, 2021 at 7:38 am #272928
yorgosParticipantthere is any way to regenarate permalinks?
March 12, 2021 at 8:03 am #272936
Artem TemosKeymasterUsually, permalinks are regenerated by WordPress when you save them in Dashboard -> Permalinks.
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