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Issue on my homepage product section

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  • #714077

    abbasayadtaha1
    Participant

    Hello,

    I’m experiencing an issue on my homepage product section.

    In the default language, when a user hovers over a product, the second image appears correctly and everything works as expected.

    However, when switching to the Arabic version of the website using WPML, this hover effect (second image swap) does not appear.

    Could you please help me identify what might be causing this issue and how to fix it?

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    #714165

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sometimes the “hover image” (the second image in the gallery) isn’t automatically attached to the translated product.

    Open the Arabic translation of a problematic product in the WordPress editor.

    Look at the Product Gallery section in the sidebar and I have found that there is no images for the arabic language product: https://ibb.co/yc6DptGJ

    It is empty, so the hover effect has no image to “swap” to. You will need to add the images OR try to use the WPML Troubleshooting page (WPML > Support > Troubleshooting) and click “Synchronize local job ids” and “Duplicate-featured images to translated content”.

    Note: Please take complete backup of your site first before troubleshooting the site.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)