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Issue with demo content and others

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  • Author
    Posts
  • #727576

    Ju Kee
    Participant

    Hello,

    I bought your theme today and when imported I had some issues. Example the menu is not imported as the demo, some issues with possible css and product view.

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    #727583

    Ju Kee
    Participant

    Frontpage admin issues also

    #727590

    Ju Kee
    Participant

    Update

    #727593

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Thank you for contacting WoodMart Support. We’ll be happy to assist you with your request.

    Before we continue, we have one quick question for you:

    Where did you first hear about WoodMart?

    We really appreciate your help with this. It takes just one click, but your answer is extremely valuable to us and helps us understand how customers discover WoodMart:
    https://tally.so/r/rj8qWl

    Now, let’s get back to your request. I have further investigated the issue, and it seems the demo content was not imported correctly on your site because third-party plugins with existing content were active during the import process.

    Please try the following:
    – Deactivate all third-party plugins (keep only WoodMart required plugins active)
    – Re-import the demo on a fresh setup

    Please note that our demo content is designed to work on a fresh WordPress installation. If there is already existing content or active third-party plugins, it can conflict with the import process and cause an incomplete or broken demo setup.

    If the issue still remains after this, let me know and I will help you import the demo on your site.

    Best Regards.

Viewing 4 posts - 1 through 4 (of 4 total)