Issue with desktop content shown on high-resolution tablet

Dear,

Please check the link below.

The first row of my home page has a background that is showing well in all devices except on iPad Air (1180 x 820), because then we see the desktop content eventough it’s a tablet device.

I’m normally using the below code for tablet and mobile but since the website show desktop content on tablet for this resolution, it doesn’t work. How can I force this custom code below on this type of resolution?

Thanks
Simon

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Hello,

Sorry to say but as far as we are seeing the iPad Air (1180 x 820) view of your Site, it is showing the Tablet view: https://snipboard.io/IPzcUs.jpg

Further, if you want to apply any sort of Custom CSS for the Tablet view on your Site then please try using your Custom CSS code and paste it to Dashboard >> Theme Settings >> Custom CSS >> Custom CSS for tablet section.

Hope this helps !

Best Regards.

Dear Aizaz,

No. The iPad Air (1180 x 820) is showing the desktop version of my website.

See screenshot.

Regards
Simon

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Hello,

We are seeing your Site in iPad Air as you mentioned and it is showing the Tablet view as we are seeing: https://snipboard.io/08eyY5.jpg

And this is the Desktop view: https://snipboard.io/kiHzxB.jpg

So, there is a difference in both which is showing accordingly as we are viewing it.

Best Regards.

You can close this ticket, thanks

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Topic Closed.
Best Regards.

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