Issue with Dokan Store Reviews Not Showing/Possible Theme Issue

Hello!
We use Dokan (business level) on our site, as well as Woodmart for our Theme. Currently our vendor shop review area is not working as intended. The button to write a review and existing revews are not showing.

I did a plugin/theme conflict test, and determined when we switch to any other theme, these reviews & the button to add a review shows. (see attached screenshot)

I reached out to Dokan and they advised we should reach out to you in order to rectify this issue. Are you able to help us get this fixed?

Thanks so much!

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Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards,

Information to login to our staging site is in the Private Content section.

Please let us know if you have troubles accessing.

Thanks!

Hello,

I checked your site and found that the issue was caused by a custom CSS rule added in Theme Settings > Custom CSS:

#reviews {
    display: none;
}

This CSS was hiding the review section completely. I have commented out this code, and now the review area and the “Write a review” button are displaying correctly.

Best Regards,

Ah! So sorry for the time waste.
That did the trick.

Thank you!

Hello,

You’re Most Welcome!

Feel free to write back anytime. If you need further assistance, we are always here to help you.

If you have a minute, we’d truly appreciate your feedback — it helps us improve the product and shape future updates more effectively. We’d love your feedback on our theme: https://tally.so/r/w4l54k

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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