Home Forums WoodMart support forum issue with gallery images not appearing on the front end

issue with gallery images not appearing on the front end

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #617843

    Pipeworkpieces
    Participant

    Good afternoon,
    I have a problem now that most of my listings only show the main and a single image and none in the carasel.
    When I check the back end they are all there in product images.
    By switching to the default theme the images all appear so it is related to the theme itself.
    Please check and advise.
    kind regards,
    Lewis

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    #617955

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

    #617998

    Pipeworkpieces
    Participant

    good day
    all plugins except woodmart have been disabled and it is the same issue as can be seen on this listing.
    https://pipeworkpieces.com/product/floating-water-bin-with-2-bowls-on-each-end-water-bin-and-dual-feeder-floating-feeder/
    As soon as I switch to a different theme all the images are back.

    Please advise.
    Lewis

    #618150

    Pipeworkpieces
    Participant

    good morning doo you have any update yet ?
    You have my permission to activate/deactivate any plugins for figuring out the issue but as I said it is theme related not plugin related as soon as I switch to another theme the issue disappears.

    #618460

    Hello,

    I have deactivated all the 3rd party plugins from the site now the gallery images on the single product page is showing fine: https://ibb.co/Zg8tvFG

    Now please activate the 3rd party plugins one by one and check which plugin is created the issue for you.

    Best Regards.

    #618480

    Pipeworkpieces
    Participant
    #618484

    Pipeworkpieces
    Participant

    furthermore as soon as I deactivate woodmart and switch to a different theme the image all re appear.

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    #618493

    Pipeworkpieces
    Participant

    the issue is related to your gallery settings as soon as I change from the one I am using images all appear.

    #618506

    Pipeworkpieces
    Participant

    anyway I resolved the issue replacing your gallery with a 3rd party plugin site is working fine again.

    #618587

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)

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