Issue with Header Builder: Save Functionality Not Working

In the header builder, I’m unable to save my work. After clicking “Save,” the loader remains active indefinitely. When I refresh the page, all my work is lost and nothing gets saved. Additionally, I see an error code appearing in the Chrome console.

Note currently, I am building my website on temporarily domain provided by my hosting provider and the theme is active.

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Hello,

Thank you so much for purchasing our theme and contacting our support center.

Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help.

Kind Regards

Can you please brief me on mod_security and what it do exactly, Thank you.

No Reply? I need to get this done ASAP!!

This functionality is related to the server. Please contact your hosting provider for help.

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