Issue with Importing Theme Settings Backup

Hello Woodmart Support Team,

I previously had the Woodmart theme installed on my website and fully customized the theme settings. I also created a backup of these settings.

Later, I encountered an issue with my website, so I deleted everything and reinstalled a fresh copy of WordPress along with the Woodmart theme.

Now, I am trying to restore my settings from the backup using the Import option in Theme Settings → Import / Export / Reset, but I am facing the following problem:

– When I click the Import button, no file selection window opens to choose my backup from my computer.
– Instead, the message appears immediately:
“New options have been successfully imported.”
– As a result, I cannot restore the backup I saved on my computer.

Could you please advise the correct way to import a theme settings backup from my computer after a fresh installation, or fix the issue so that the file selection dialog opens?

Thank you for your support.

Best regards,

Hello,

Please follow these steps:

Open the exported JSON file from your computer using a text editor.

Copy all the content/code inside the JSON file.

Go to Theme Settings > Import / Export / Reset > Import.

Paste the copied JSON code into the import area.

Click the Import button.

This will restore your previous theme settings correctly.

See Screenshot for better understanding: https://ibb.co/gNvRZT9

Best Regards

[Author]

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