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Issue with Installing Pre-Made Single Product Layout in WoodMart Theme

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  • #517354

    mediamindsnexus
    Participant

    I am experiencing difficulties when trying to install a pre-made single product layout. Every time I attempt to install the layout, I receive the following error message: “Something went wrong with the creation of the layout!”

    Here are the steps I have already taken to try and resolve this issue:

    • Ensured that both the WoodMart theme and WordPress are updated to their latest versions.
    • Cleared all website and browser caches.
    • Checked for any conflicts with other plugins by temporarily deactivating them.
    • Increased the PHP memory limit and max execution time on my server.

    Unfortunately, these actions have not resolved the problem, and I am still unable to install the pre-made layout.

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    #517366

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)