Home › Forums › WoodMart support forum › Issue with LiteSpeed and Cart value
Issue with LiteSpeed and Cart value
- This topic has 3 replies, 2 voices, and was last updated 2 years, 11 months ago by Elise Noromit.
-
AuthorPosts
-
January 28, 2022 at 12:39 pm #348641
JohnParticipantHello guys,
I have an issue with your theme and LiteSpeed.
I will attach you a short video with the issue.
If I add a product to my cart, and go to home, or shop, the cart will be zero but the product that I have added to my cart it’s there, it should show the price.
You will understand more easier from my video.
Also we have activated only the necessar plugins, woodmart core, elementor, woocommerce and litespeed.
Can you please help me with this?
Thank you!January 28, 2022 at 11:30 pm #348762
Elise NoromitMemberHello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVGIf the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.
Best Regards
January 29, 2022 at 9:40 am #348810
JohnParticipantHello,
I have tried as you said but still have the issue.
I this moment I have just Elementor, Litespeed, Woodmart core and Woocommerce activated and still have the issue.
I will let you down the user and password to login so you can’t do your testing.
Please let me know if you need something else,
Thank you for your support!January 30, 2022 at 9:46 am #348920
Elise NoromitMemberHello,
Most likely the issue is caused by the cache plugin configurations. We have a manual on how to configure WP Rocket cache plugin. Please check the options https://space.xtemos.com/wordpress-performance-optimization-the-ultimate-guide-in-2021#Step_4 and if you can find equal configurations check them and set them as per the manual.
If you still have the problem, please contact the plugin support on this issue. WoodMart theme cannot influence or change the cache plugin configuration.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register