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Issue with managing product variation combinations over 30

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #631992

    carlo.macchi79
    Participant

    Hi Woodmart team,

    I am experiencing an issue with managing product variations when exceeding a certain number of combinations. Let me explain in detail:

    I have created a product with two variations: color and weight, with the following values:

    Color: red | green | yellow | blue | black | white
    Weight: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg

    If I create up to 30 total combinations, the combinations are displayed exactly as I set them. For example:

    Red: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg
    Green: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 8 kg | 9 kg | 10 kg
    Yellow: 1 kg | 2 kg | 3 kg
    Blue: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg

    Everything works perfectly in this case, with the combinations published exactly as I want them.

    However, if I add one more combination and exceed the 30 combinations threshold, the behavior changes.
    The system publishes all possible combinations instead of the specific ones I have set. For example:

    Red: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg
    Green: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg
    Yellow: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg
    Blue: 1 kg | 2 kg | 3 kg | 4 kg | 5 kg | 6 kg | 7 kg | 8 kg | 9 kg | 10 kg | 11 kg | 15 kg | 20 kg

    This behavior is not what I need, as I want to publish only the combinations I have created, even if they exceed 30 combinations.

    Is there a way to maintain control over the published combinations beyond the 30-combination threshold? If so, could you guide me on how to achieve this?

    Thank you very much for your support.

    Best regards,
    Carlo

    #632200

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand how it works?

    Best Regards

    #632362

    carlo.macchi79
    Participant

    Hi Aizaz,
    I must have expressed myself poorly and didn’t make myself clear.
    I purchased and installed the Woodmart template.
    Now, when I create a product for my ecommerce with the following two attributes (1 and 2), which have the values shown in the following picture:

    Screenshot - 1

    If I create up to 30 variants:

    screenshot - 2

    when I publish the product, it shows the options I have created, as seen in the picture:

    screenshot - 3

    This is what I expect, so for me, it’s okay.

    Now let me show you the bug: if I create more than 30 product variations, for example, 31 variations, as shown in the picture:

    screenshot - 4

    When I publish or update the product, the product page shows all the options, including those I haven’t created, as seen in the picture:

    screenshot - 5

    This isn’t right.
    Is it possible to fix it so that when I publish a product with more than 30 variations, the product page only shows the options I have created, and not all of them?

    Looking forward to your response.
    Thanks in advance.
    Carlo

    #632452

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #633282

    carlo.macchi79
    Participant

    Hello Aizaz,

    I’ve resolved this issue. There’s an option in the Woodmart theme settings to adjust the AJAX variation threshold, which was set to 30. By increasing this value, the product options and variations I created for the product are now displayed correctly.

    Thanks for the support.
    Wishing you a great day!

    Best regards,
    C.

    #633477

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Sounds Great! that your issue has been solved.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)

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