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Issue with memory usage

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  • #331168

    andreiv30
    Participant

    Hello! I was working on the site and suddenly the administration started to go hard. Everything was loading slowly. I went into the cpanel to look and almost all the values had increased in use. (I attached the picture) sometimes they are all red.

    I have a pretty good hosting, I consider, I just made the site and I uploaded 2 products, I don’t have other plugins that make it difficult.

    What could I do?

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    #331199

    andreiv30
    Participant

    you can test anything … the website is still working and not live.

    #331334

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
    Also, please, disable all external plugins while testing.

    Regards

    #331854

    andreiv30
    Participant

    With another theme, values do not rise so high.
    I deactivated the plugins / I activated them, I did the tests. Can you look please?

    You can do whatever tests you want, the site is not live yet.

    #331857

    andreiv30
    Participant

    I attach photo

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    #331859

    andreiv30
    Participant

    I mean … values only grow by navigating administration. Either it doesn’t load or it gives an error.

    #331920

    Artem Temos
    Keymaster

    Please, send us your cPanel access so we can check the CPU loading.

    #331989

    andreiv30
    Participant

    I attach in private content.

    #332164

    Artem Temos
    Keymaster

    Could you please send your cpanel login page also? You sent your website URL only.

    #332274

    andreiv30
    Participant

    … 🙂

    #332284

    Artem Temos
    Keymaster

    We don’t see high I/O loading as per your screenshots https://gyazo.com/659093c8a811452b7e184d08b4d93157

    #332320

    andreiv30
    Participant

    Well for example:
    – I work in administration, I create a new product, I make some settings by theme, I edit anything … I increase the values, sometimes they are at their maximum and they crash.

    So if it’s not an activity, of course it’s 0 …

    #332322

    Artem Temos
    Keymaster

    But if you do the same activity with other themes on your website it has the same loading level.

    #332362

    andreiv30
    Participant

    I don’t dispute, but what to do? The hosting is quality. I have other sites that I work with “hello elementor” (theme) and it never overloaded on the same hosting.

    #332542

    Artem Temos
    Keymaster

    Your hosting loading and performance might depend on a lot of different factors. Maybe it doesn’t have enough resources to handle your website. We can’t advise you on this matter since it is not a theme problem.

Viewing 15 posts - 1 through 15 (of 15 total)