Hi, I am having an issue with my categories menu, when creating a menu for some of the categories its showing the link as /store-category/home-living and then others as just its base /baby-kids/, the base URL is the correct one but no matter how I add it to menus some of the categories keep adding /store-category/ before the category and some do not. /store-category/ is not how my URLs are set up so it links to a page with no products.
I am experiencing an issue with product category menu links. When adding product categories to a menu, some categories are generated with the URL structure /store-category/{category-slug}, while others correctly use the base category URL /{category-slug} (e.g. /baby-kids/).
The correct permalink structure on the site does not include /store-category/. Despite this, certain categories continue to prepend /store-category/ when added to menus, regardless of how they are inserted (via Products → Categories, custom links, or menu editor).
As a result, those menu links resolve to non-existent archive pages with no products.
Could you please advise what in the theme is controlling or overriding the category base used in menu links, and how this can be corrected so all product category URLs consistently use the base slug only?
Navigate to Settings > Permalinks Under Product category base, make sure it is empty or set to your preferred slug. This controls whether /store-category/ is added: https://ibb.co/xSwHm5mJ
After updating the permalink settings, remove the affected categories from your menu and re-add them from Products Categories. This ensures the menu uses the correct permalink structure.
Make sure you are adding product categories only. Navigate to Appearance > Menus > Add menu items > Product Categories (not Posts or Categories).