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Issue with new version theme and wp import products

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #544785

    dpDemos
    Participant

    I updated the theme with a new version and the product photo gallery got broke. In the attachments you can see settings and gallery in front-end.
    Also, i am using wp import to import product and a lot of new attributes are not created.
    Could you help me ?

    Attachments:
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    #544801

    Luke Nielsen
    Keymaster

    Hello,

    Try to set the “Auto” value here: https://take.ms/VzdGOY

    Clear the cache and recheck the issue. Let me know the result.

    Kind Regards

    #545006

    dpDemos
    Participant

    Hello, I’ve tried but it doesn’t work. Please help!

    #545026

    Luke Nielsen
    Keymaster

    Hello,

    In this case, send me access to the admin panel so I can investigate it from your side.

    Looking forward to collaborating with you!

    Kind Regards

    #545049

    dpDemos
    Participant

    Here you are!

    #545356

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switch to the parent/default theme. As soon as we complete the testing we will enable all back, You would better make the full backup of your site.

    Thank you in advance.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)