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Issue with off canvas

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  • #459218

    We have an issue with the off canvas, it does not work, after adding a product it does not display content. It displays as a added item in cart, but when you click by cart, it does not show the content. I have tested leaving only the minimum plugins, elementor, and woodmart core, but it doesn’t work. I have also used the woodmart (not child theme) and it doesn’t work either.

    #459250

    Luke Nielsen
    Keymaster

    Hello,

    We appreciate you reaching out to us.

    Could you please make a video with your issue for a better understanding? Also, please provide access to the admin dashboard through the private area so I will check it on your side.

    Kind Regards

    #459352

    Hello,

    I attach a video where you can watch the issue.

    Waiting your reply

    Best regard.

    #459366

    Luke Nielsen
    Keymaster

    Hello,

    Sorry but I don’t see any video, maybe you forgot to attach it. Otherwise, you can attach some screenshots.

    The private area is situated below the message area: https://prnt.sc/7UOWMJlxkp5a

    Looking forward to collaborating with you!

    Kind Regards

    #459377

    Sorry, no video attached

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    #459384

    Hello,

    Yes, sorry video was too heavy, try again please.

    Our private information is below in following private grid

    Thanks

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    #459388

    Luke Nielsen
    Keymaster

    Hello,

    Thank you, but could you please send me the URL of your website as well?

    Looking forward to hearing back from you!

    Kind Regards

    #459395

    Hello,

    Of course, I send you in the following private grid

    Best regards

    #459445

    Luke Nielsen
    Keymaster

    Hello,

    I have checked that issue on my side and it works well, here is a video:

    https://monosnap.com/file/vWCZuf9v10k4xOo1uVr4wdycPlJ2b2

    Please try to clear the browser cache and recheck the issue.

    Kind Regards

    #459468

    Thanks you so much!!

    #459478

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! Always remember that you can reach out to us with any questions you may have.

    We wish you a splendid day!

    Kind Regards

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