Issue with Out of Stock Display and Waitlist for Variable Products in Woodmart T

Hello,

I’m experiencing an issue with the out-of-stock display and waitlist functionality in the Woodmart theme. Here’s the problem:

When a product is set as “simple” and goes out of stock, the product page correctly displays a red “Out of Stock” message. Below this message, a waitlist box appears, allowing customers to enter their email and join the waitlist for restock notifications.

However, when a “variable” product goes out of stock, the waitlist box doesn’t show up. Instead, the variation selection dropdown still appears, but it shows no options when clicked. There’s no “Out of Stock” message, and the waitlist feature is entirely missing.

Could you please help me resolve this issue so that out-of-stock variable products display an “Out of Stock” message and allow customers to join the waitlist, just like simple products?

Thank you for your assistance!

Best regards,
Melorin

Hello,

I would like to request temporary admin access to the website to take a better look at the issue there.

Thank you in advance.

Kind Regards

Hello,

Thank you for your response. I’ve created a temporary admin account for you to access the website and investigate the issue further.

[Luke Nielsen]

Hello,

Navigate to WooCommerce -> Settings -> Products -> Inventory -> turn off the “Hide out of stock items from the catalog” option. Clear the cache and check how it works. https://prnt.sc/9uZ_w7CTuRDm

Kind Regards

• This reply was modified 1 month, 2 weeks ago by Luke Nielsen.

Hello,

Thank you very much for your guidance! Disabling the “Hide out of stock items from the catalog” option and clearing the cache worked perfectly, and my issue is now resolved.

Kind regards,
Melorin

Hello,

You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

Have a good day!

Kind Regards

[Author]

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