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Issue with Paid Membership pro plugin.
- This topic has 15 replies, 2 voices, and was last updated 2 years, 5 months ago by Elise Noromit.
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AuthorPosts
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June 12, 2022 at 5:41 pm #382636
zeotropeParticipantI am facing some issues on my website (www.ourstreetsofindia.com ). I have created membership plans using the paid membership plugin and after subscribing a membership plan, the website is not showing products and the zipcode checker. Kindly take a look.
Thanks
June 13, 2022 at 12:35 am #382660
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce. It seems this plugin conflicts Woocommerce.
Best Regards
June 13, 2022 at 6:00 am #382707
zeotropeParticipantIt works fine with the Storefront theme. I think its the issue with woodmart theme
June 15, 2022 at 3:20 pm #383266
Elise NoromitMemberHello,
Could you kindly provide actions step by step on how to reproduce the problem and screens?
Best Regards
June 16, 2022 at 5:14 am #383444
zeotropeParticipantHello,
Please go to this link (https://ourstreetsofindia.com/membership-account/ ) and renew membership . Once you subscribe the membership, the Zipcode look-up widget will not work and also the products are gone. Please help me sort this . Thanks
June 16, 2022 at 5:15 am #383445
zeotropeParticipantI tried it with other themes in my staging site and it works fine. I think its some conflict with the woodmart theme, Thanks
June 17, 2022 at 4:29 pm #384115
Elise NoromitMemberHello,
Please provide a detailed description step by step with the screen so that we could reproduce the problem.
Best Regards
June 18, 2022 at 8:38 am #384273
zeotropeParticipantdid anyone do anything in the website. my website is down
June 19, 2022 at 4:03 am #384392
Elise NoromitMemberHello,
In order to check the issue, we need to reproduce it. Please provide the page URL, screens, and steps to see the problem.
Best Regards
June 19, 2022 at 10:23 pm #384436
zeotropeParticipantPFA the pdf file to see the steps
June 20, 2022 at 2:24 am #384482
Elise NoromitMemberHello,
Please check and try again, we do not see the file.
Best Regards
June 20, 2022 at 9:41 am #384533
zeotropeParticipantPlease visit the link for the steps
https://docs.google.com/document/d/1a0SINNJkqvnZGi8aPhZ2-F_FuJAq7hYl3ty8sq-1W6I/edit?usp=sharingJune 21, 2022 at 1:37 am #384791
Elise NoromitMemberHello,
This popup relates to another plugin. Please check and make sure this form exists.
Best Regards
June 21, 2022 at 8:19 am #384855
zeotropeParticipanti did not understand what you are talking about. This works well with all other themes I tried. Please fix this. its your theme’s issue
June 22, 2022 at 7:54 am #385204
zeotropeParticipantWhat have you done in the website? Now the Pincode lookup plugin is not working. I want it to be sorted.
June 22, 2022 at 12:56 pm #385278
Elise NoromitMemberHello,
The error on your site occurs because you have not added the prices to all the products: https://prnt.sc/-DLFC5Q5Mn6U Please add the prices to all the products and check how it works.
The same error occurs on the Storefront, and you do not catch it cause when you switch to the default theme, no products are displayed.
If you have any questions please feel free to contact us.
Best Regards
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