Issue with Parent Menu Clickability on Mobile Devices

Hi,

I would like to report an issue I’m encountering with the navigation menu on mobile devices. Unlike on the desktop version, I am currently unable to tap on the parent menu items to open their respective pages.

As shown in the attached screenshot, the “Products & Services” menu (which has a dropdown with an HTML block) and the “Solutions” menu (which includes two submenu items) are both unclickable on mobile. I would appreciate your assistance in resolving this issue, ideally allowing users to tap these parent items to access the corresponding pages, even on mobile devices.

Thank you very much for your time and support.

Best regards,

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Hello,

Sorry to hear about the inconvenience. Kindly please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and give you a possible solution.

Best Regards,

Hi,

Thank you for your quick response.
I have shared the WP-Admin login details in the Private Content field as requested.
Kindly help me check and assist with the issue.

Looking forward to your feedback.

Best Regards,

Hello,

Your issue has been resolved. Go to the mobile menu header element settings, select Submenu opening action → arrow like it is shown on the screenshot: https://ibb.co/Csbd4GcJ

Check back your site and check the issue. If you have any questions feel free to contact us.

Best Regards,

Hi,

I got it. Thanks!

Hello,

You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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