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Issue with prices not displaying on shop page
- This topic has 16 replies, 2 voices, and was last updated 6 years, 9 months ago by
Elise Noromit.
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AuthorPosts
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June 1, 2018 at 9:08 pm #60800
tking004ParticipantHi, I am having 2 issues…
June 2, 2018 at 7:59 am #60821
Elise NoromitMemberHello,
Thank you very much for choosing our theme and contacting us.
Make sure all your products have a price. If all of them have then check the issue on one of the default themes to understand where our theme causes the problem. We suspect that this is the issue of plugins conflict. If you see the same situation on the default theme, deactivated all the third parties plugins not related to the theme and activate them one by one to discover which one influence.
Best Regards
June 4, 2018 at 12:55 pm #61112
tking004ParticipantHi, I deactivated all plugins except..
June 4, 2018 at 1:06 pm #61119
Elise NoromitMemberHello,
I have checked a few products and I see prices and add to cart option
http://prntscr.com/jqnt03
http://prntscr.com/jqntgz
http://prntscr.com/jqnu9k this variable product is out of stock that is why you do not see the pricePlease find here instructions how to configure variable product: https://docs.woocommerce.com/document/variable-product/
Best Regards
June 4, 2018 at 1:09 pm #61120
tking004ParticipantHi no i am talking about..
Attachments:
You must be logged in to view attached files.June 4, 2018 at 2:27 pm #61144
Elise NoromitMemberHello,
Please deactivate all the third parties plugins not related to the theme.
Best Regards
June 4, 2018 at 2:31 pm #61145
tking004Participantstill does not show the price or the add to cart button
June 4, 2018 at 3:12 pm #61170
Elise NoromitMemberHello,
Please deactivate all the third parties plugins not related to the theme so that we could check.
Best Regards
June 4, 2018 at 3:14 pm #61173
tking004ParticipantYou just responded with the same answer as above.
June 4, 2018 at 3:19 pm #61176
Elise NoromitMemberHello,
More likely third parties plugins conflict and causes the problem. I have asked you to deactivate them, then checked and plugins are still active that is why I asked you again. Please let me check the issue in the conditions when all the third parties plugins are deactivated.
Best Regards
June 4, 2018 at 3:21 pm #61177
tking004Participantok i am deactivating them again,
June 4, 2018 at 4:04 pm #61189
tking004ParticipantJust wondering if you are looking into the issue or not,..
June 4, 2018 at 4:43 pm #61202
Elise NoromitMemberYes, do not worry I am checking and trying to find the reason.
Now all the plugins are deactivated, and when I try to create a testing simple product, it is displayed incorrectly. So my questions is have you customized WooCommerce?
Best Regards
June 4, 2018 at 4:45 pm #61203
tking004Participantno i have not customized woocommerce
June 4, 2018 at 4:47 pm #61204
tking004Participantseems like..
June 4, 2018 at 5:06 pm #61208
tking004ParticipantI figured out the issue
June 4, 2018 at 5:18 pm #61211
Elise NoromitMemberHello,
Check the category page astragal-bolts now prices are visible.
Now you can activate all the plugin one by one checking the category page, if pricing disappears, remove recently activate plugin.
Best Regards
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