Issue with Product Page Tabs Layout After Update

Hello,

I am experiencing an issue with the “Single Product Page” tabs (e.g., Description, How to Use, Ingredients, Details) after updating the WoodMart theme.

Before the update, the content inside these tabs was displayed vertically (one below the other). However, after the update, the content now appears horizontally (side by side). I believe this is not the intended behavior.

I would appreciate it if you could assist me in resolving this issue.

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Hello,

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor/WPBakery Page Builder

Thank you in advance.

Hello,

Thank you for your response. I have deactivated all plugins that are not directly related to the WoodMart theme and kept the following plugins active:

WoodMart Core
WooCommerce
Elementor/WPBakery Page Builder
The issue is specifically on the Single Product Page, and it appears on desktop devices in the tabs section (e.g., Description, How to Use, Ingredients, Details). Previously, the content in these tabs was displayed vertically (one below the other), but now it appears horizontally (side by side).

Here is a link to one of the affected product pages:
https://uzmaneczanem.com/magaza/kisisel-bakim/goz-cevresi/yaslanma-karsiti-goz-cevresi/liftactiv-collagen-specialist-goz-bakim-kremi/

I have also created an admin account for you to investigate the issue. Here are the login details:

Please specify the admin username as well.

I sent the information you requested.
Thank you

It seems to be affected by the custom CSS and probably by some customizations made in the child theme. Could you please remove all the code temporarily and switch to the parent theme to check?

Hello,

Thank you for your suggestion. I have followed the steps you provided:

Removed all custom CSS temporarily.
Switched to the parent theme instead of the child theme.
However, the issue with the Single Product Page tabs still persists. The content in the tabs is displayed horizontally (side by side) instead of vertically (one below the other).

I would also like to mention that this issue started occurring after the most recent theme update. Before the update, the tabs were displayed correctly.

Please let me know if there’s anything else I can try or if you need further information to investigate the issue.

Thank you for your assistance!

Best regards,

Hello,

I wanted to inform you that I managed to temporarily fix the issue with the tabs on the Single Product Page by adding the following CSS code:

.wd-tabs .wd-tab-content.wd-active {
display: block !important;
}
However, without this custom CSS code, the issue persists, and the content in the tabs is displayed side by side instead of vertically (one below the other).

This problem started occurring after the most recent update. Could you please advise if there’s a permanent fix for this issue or if it’s a bug in the latest version?

Thank you for your assistance!

Best regards,

Hello,

We need you to disable the child theme and remove all the custom CSS temporarily so we can check it ourselves.

Kind Regards

Hello
I have now disabled the child theme and removed all the custom CSS temporarily as requested. Please feel free to check the issue on the Single Product Page tabs, where the content still appears side by side instead of vertically.

Let me know if there is anything else you need from my side.

Thank you for your assistance!

Best regards,

As we can see, you are using default Tabs design and it works as it should https://gyazo.com/575a363710ccb9e03e82f7739c951a77

Could you please clarify what exactly is wrong?

Hello.

The text should appear as shown in the second screenshot (file name: 2), where the content is properly aligned and displayed vertically.

However, currently, it is being displayed as shown in the first screenshot (file name: 1), where the text appears misaligned and stretched horizontally.

Here is an example link to the page where this issue can be observed:
https://uzmaneczanem.com/magaza/kisisel-bakim/goz-cevresi/yaslanma-karsiti-goz-cevresi/liftactiv-collagen-specialist-goz-bakim-kremi/

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Yes, it is a bug in our latest version. It will be fixed in the next update.

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