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Issue with product shop page

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #379746

    [email protected]
    Participant

    I am trying to set up the filter in the left side of the widget and added all filters as per the instruction but it is not showing in the sidebar

    • By Brand
    • By Price
    • By Rating

    Please help

    #379840

    Luke Nielsen
    Keymaster

    Hello,

    Please, make sure that you have edited the “Shop page Widget Area” widget that is related to the Shop’s sidebar.

    https://monosnap.com/file/wfiCFBH36SmsHoMaKv10smkgpsmj8T

    If you did it and it still not showing, please provide your site admin access to the private area so I can check it on your side.

    Kind Regards

    #381571

    [email protected]
    Participant

    I already used the filter on the shop page but still, it is not working.
    I have shared admin login credentials.

    #381719

    Luke Nielsen
    Keymaster

    Hello,

    You have created the “All Products” category that doesn’t have any products therefore this widget is not visible.

    https://prnt.sc/oScYE7t4pH87

    In order to show your widget, you should define the “All Products” category for each product, and only after that, the widget will display.

    As for the “Rating” widget, it’s not displayed because your products don’t have a rating, you need to set some rating for the product then it will appear.

    https://prnt.sc/Ct1Pyx5RZ2RZ

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)