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Issue with product video duplication and customization requests

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  • #646813

    zoloto14k
    Participant

    Hello,

    I have several questions and one specific issue regarding the WoodMart theme.

    1. Main Issue with Product Video Duplication: I noticed an unusual behavior when adding videos to the product image gallery. Whenever I attach a video to a gallery image, the same video is automatically applied to the main product image as well. Even if I delete it from the main image, the video reappears after updating the product. Sometimes it works correctly after several attempts, but most times it doesn’t. Ideally, videos attached to gallery images should not appear on the main product image unless explicitly added there.

    A correct example (how it should work) can be seen here: https://14k.website/product/astrid-white-gold-radiant-ring/
    In this case, I manually deleted the duplicated video from the main image, and it remained correctly removed. But in many other cases, this workaround doesn’t help, and the issue persists.

    2. Customization Requests:

    Icons Replacement:
    I’d like to replace the icons for “Add to Wishlist” and “Compare” buttons throughout the entire website (see attached screenshot).

    Hide Duplicate Attributes:
    I’d like to hide the selected product attributes from displaying again if they are already chosen as variations (see screenshot). For example, if the gold standard “750” is already selected as a variation, there’s no need to repeat this information below in the product details.

    Attachments:
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    #646912

    Luke Nielsen
    Keymaster

    Hello,

    1. Videos are attached to the images in the gallery. Since you have duplicated items in the product’s thumbnails, it doesn’t work as expected. You need to remove duplicated images from the gallery. – https://prnt.sc/6j608OXjzHTX

    2. Navigate to Theme Settings -> Shop -> Variable products -> turn off the “Show selected option name on desktop and tablet” option.

    As for the icons, clarify which icons you want.

    Kind Regards

    #647102

    zoloto14k
    Participant

    Hello,

    Thank you for resolving the previous issues! However, I would like to clarify the request regarding the icons for the “Wishlist” and “Compare” buttons.

    Currently, these buttons have default icons, but I would like to replace them with custom icons across the entire website, including:

    Product page (as shown in the screenshot I attached earlier).
    Product listing (category pages, search results, etc.)
    Quick view modal (if applicable).
    Can you please let me know:

    Where in the theme settings (or via code) I can change these icons?
    Which format (SVG, PNG, FontAwesome) is preferred for replacing them?
    If there are any recommended dimensions or constraints for custom icons?
    I appreciate your help! Looking forward to your guidance.

    Best regards,

    #647467

    Luke Nielsen
    Keymaster

    Hello,

    Navigate to Theme Settings -> Typography -> Icons fonts -> and choose the design and weight you want – https://prnt.sc/v-Z4IDcyenl_

    https://prnt.sc/XJQdAblG5IP4

    Let me know if such a solution suits you!

    Kind Regards

    #655557

    zoloto14k
    Participant

    Hi team,

    First of all — thank you for your previous support and all the helpful replies. Everything worked well and I was planning to follow up earlier, but due to a lot of translation-related issues I was caught up fixing them.

    Now to the current problem. I’m using WPML and Woodmart theme.

    During translation, I noticed a strange behavior: on the main language version of the website (Ukrainian), variation swatches are displayed as buttons (screenshot 1), while on the secondary language (Russian) they turn into dropdowns (screenshot 2). I need them to remain as styled buttons across all languages — this inconsistency breaks the design and UX.

    Also, due to how the WPML translation engine works (and possibly something in the theme), many translated variations were not loading correctly. WPML support helped and explained that the issue is related to the “Ajax Variation Threshold” value being too low (Theme Settings → Shop → Variable Products). It caused variation templates not to render correctly. Increasing this threshold fixed the issue.

    So my questions:

    Is there any setting or known fix that forces variation swatches to always stay as buttons on all languages?

    Thank you again, and I’d really appreciate if you could look into this and suggest a stable solution. I will also contact the WPML and theme translation support team to prevent such problems in the future.

    Best regards,
    Yurii

    Attachments:
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    #655764

    Luke Nielsen
    Keymaster

    Hello,

    Could you please update access to the admin panel so I can look closer at the settings on your website?

    Looking forward to collaborating with you!

    Kind Regards

    #655893

    zoloto14k
    Participant

    thx

    #656029

    zoloto14k
    Participant

    Hi Luke,

    I hope you’re doing well!

    Just following up on the variation swatches issue I reported earlier, regarding the inconsistent display of swatches (buttons vs. dropdowns) across languages when using WPML and the Woodmart theme.

    I’ve already shared admin access as requested, and I’d appreciate it if you could let me know whether there’s any update or if you need anything else from my side to proceed.

    Looking forward to your feedback and hoping we can find a stable fix together.

    Best regards,
    Yurii

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