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Issue with Saving Settings in WoodMart Theme

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  • #577335

    omwboost
    Participant

    Dear Support Team,

    I recently purchased the WoodMart theme from ThemeForest. However, I am experiencing an issue with the theme settings. Whenever I try to change any settings and save them, I am redirected to another page (I have attached a screenshot of the page I am redirected to). When I go back to the settings page, I notice that the changes I made are not saved.

    To troubleshoot, I have already tried deactivating all plugins, but the issue persists. Could you please help me understand what might be causing this problem and how I can resolve it?

    Thank you for your assistance.

    Best regards,
    Mat Kabiri

    #577345

    omwboost
    Participant

    Dear Support Team,

    I recently purchased the WoodMart theme from ThemeForest. However, I am experiencing an issue with the theme settings. Whenever I try to change any settings and save them, I am redirected to another page (I have attached a screenshot of the page I am redirected to). When I go back to the settings page, I notice that the changes I made are not saved.

    To troubleshoot, I have already tried deactivating all plugins, but the issue persists. Could you please help me understand what might be causing this problem and how I can resolve it?

    Thank you for your assistance.

    Best regards,
    Mat Kabiri

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    #577401

    Luke Nielsen
    Keymaster

    Hello,

    You need to contact your hosting provider and ask to increase the max_input_vars parameter to 10000 to fix this issue. https://prnt.sc/IGNpauRH4kgG

    Thank you for your time.

    Kind Regards

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Viewing 3 posts - 1 through 3 (of 3 total)