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Issue with Search Bar Display on Product Pages (BeRocket Filter Plugin Conflict)

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  • #606376

    koraybesirli
    Participant

    Hello WoodMart Support Team,

    I am using the WoodMart theme and the BeRocket filtering plugin. I’ve encountered an issue on the product pages where the search bar initially displays incorrectly (as shown in the first screenshot below). However, when I refresh the page, the search bar fixes itself and displays correctly (as seen in the second screenshot).

    Interestingly, when I deactivate the BeRocket plugin, the issue is resolved, but then I lose the functionality of the filtering system, which is essential for my website.

    Could you please advise how I can fix this issue without deactivating the BeRocket plugin? Alternatively, if you know of another plugin that is compatible with WoodMart for category filtering, I would appreciate any recommendations.

    Thank you for your help!

    Best regards,
    Koray Besirli

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    #606479

    Hello,

    Sorry to say we have not tested this plugin with woodmart theme. Sometimes, issues with plugins can be resolved by adjusting the plugin’s settings. You can try reactivating the plugin and carefully reviewing its configuration options to see if there are any settings causing conflicts. Make sure it’s configured correctly for your specific setup.

    If you want to continue this plugin and can’t resolve the issue on your own, consider reaching out to plugin’s support for assistance. They might be able to help you troubleshoot and configure the plugin correctly.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)