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Issue with Shipping Services Not Showing
- This topic has 5 replies, 2 voices, and was last updated 3 months ago by
Aizaz Imtiaz Awan.
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AuthorPosts
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January 19, 2025 at 9:03 pm #630914
josephdickinsonukParticipantHello,
I am experiencing an issue where shipping services are not showing up when a user enters their address. Instead, it displays “no shipping services available.” – See screenshot – https://snipboard.io/bn5yp2.jpg
I believe I have correctly set up all the shipping zones and methods with the required information. Please see the screenshot here for details on all the countries: https://snipboard.io/eGcKFO.jpg.
Could you kindly advise on why the shipping methods are not displaying?
Thank you for your assistance.
January 20, 2025 at 2:41 pm #631142
Aizaz Imtiaz AwanKeymasterHello,
Navigate to WooCommerce > Settings > Payments.
Use the toggle under Enabled to select Check Payments.Please follow this guide and setup the payments method:
https://woocommerce.com/document/cheque/Best Regards
January 20, 2025 at 2:59 pm #631147
josephdickinsonukParticipantI tried that, refreshed the cache, and it still did not work? https://prnt.sc/3dlq6rQ0Bj2a
January 20, 2025 at 6:56 pm #631243
Aizaz Imtiaz AwanKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Best Regards
January 20, 2025 at 7:44 pm #631262
josephdickinsonukParticipantThank you so much for your help so far; it’s greatly appreciated. I’ve tested the issue further by switching to a default WordPress theme, and unfortunately, the problem persists—shipping methods are still not displaying, and users see “No shipping services available.”
Here’s a screenshot for reference: Error Screenshot.
I’ve renewed support as I highly value the expertise of your team, and I’d be incredibly grateful for your assistance in resolving this issue.
Thank you again for your time, and I look forward to hearing from you!
Best regards,
Joe
See screenshot https://prnt.sc/0FbbcxbScOOFJanuary 21, 2025 at 10:49 am #631387
Aizaz Imtiaz AwanKeymasterHello,
You have checked with the default theme and the issue still remains. It means it is not our theme issue. Please contact the woocommerce community in this regard. They will guide you better because this functionality comes from WooCommerce.
Best Regards
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Tagged: shipping methods
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