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Issue with Sitemap Fetching and Product Visibility in Merchant Center Using Wood

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  • #621377

    lost.hinata
    Participant

    Dear WoodMart Support Team,

    I am contacting you to report an issue with my website,, which uses the WoodMart theme. Google Search Console is unable to fetch my sitemap, displaying the error: “Unable to fetch the sitemap.” Additionally, some of my products are not visible in Google Merchant Center, which seems to be related to recent indexing issues.
    Actions Taken:

    Hosting Provider Consultation:
    I have contacted my hosting provider, Hostinger, to investigate potential server-related issues (firewall, rate limiting, etc.) that could prevent Googlebot from accessing my sitemap.

    Google Support Inquiry:
    I have also reached out to Google Support to understand whether there are external or sitemap-specific issues causing this problem.

    Request:

    I am seeking your assistance to determine whether this issue is known with the WoodMart theme and to identify possible solutions. Could the theme configuration affect the sitemap or robots.txt files?

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    #621516

    Luke Nielsen
    Keymaster

    Hello,

    Check the article below for help:

    https://rankmath.com/kb/couldnt-fetch-error-google-search-console/

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)