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Issue with theme and plugin.

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    Posts
  • June 1, 2018 at 1:58 pm #60749

    lucassp
    Participant

    Hi,

    I’m working at staging mode to test the plugin Yith Woocommerce Gift Cards Premium, and I’m having somes issues.

    When I enable to user gift some one with a product and when I click at “add gift” its not working. The product gift is not added to cart and if the required fields are not with the information, there is no alert …

    I have talked with Yith support and they did some tests at staging and using another theme, everything works fine … so they suggested me to talk with Basel Theme support to understand what could be causing this issue …

    Could you help me?

    Tks,

    Lucas.

    June 1, 2018 at 8:04 pm #60792

    Elise Noromit
    Member

    Hello,

    Please navigate to Theme Settings > Product Page > AJAX Add to cart > disable.

    Check the plugin again.

    Best Regards

    June 1, 2018 at 11:53 pm #60805

    lucassp
    Participant

    Hi, tks for your reply …

    But I doesn’t works with AJAX add to cart?

    June 2, 2018 at 7:34 am #60818

    Artem Temos
    Keymaster

    Yes, plugins that customize default WooCommerce add to cart form are not compatible with our custom AJAX add to cart function on the product page.

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Viewing 4 posts - 1 through 4 (of 4 total)