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Issue with theme – lost graphics, images, font

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  • #604857

    petabu
    Participant

    Hi,

    I’ve noticed a major issue with a site not loading correctly (images and graphics lost, font incorrect etc) which could be linked to WPBakery + theme compatibility.

    Trying to update WPBakery returns an error “Update failed: Malformed URL: “key”” is required” and confirmed with WPBakery nothing is required from their end, rather an issue with the theme.

    Please advise how to fix this ASAP.

    #604882

    Luke Nielsen
    Keymaster

    Hello,

    Something on your server blocks the website files – https://prnt.sc/KxEq175ijiLL

    The error 403 Forbidden is related to server configuration, you need to ask your hosting provider about it.

    Let me know the result.

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)