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Issue with Theme overloading the server

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  • #498017

    mark-9597
    Participant

    Hi,
    we have recently updated our theme to Woodmart – The full paid version.
    we have just updated our site and installed the theme onto our main server.
    since we have done this – we have experienced ultra-slow web loading times and multiple database access areas.

    we have had a web developer look at the site – they is saying that the theme is overloading the database
    Do you have any advice on why this would be happening ???

    #498106

    Hello,

    There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

    Best Regards.

Viewing 2 posts - 1 through 2 (of 2 total)