Issue with Theme Templates Not Loading in Elementor – DF-Style.com
-
Hello Support Team,
I am experiencing an issue on my website (df-style.com) with the Xtemos theme templates. Whenever I attempt to load a template from the theme using the Xtemos Templates icon within Elementor, the icon disappears, and no templates are displayed. This prevents me from accessing the pre-designed templates that should be available from the theme.
I have attached a screenshot for reference. Could you please assist in resolving this issue?
Thank you for your support.
Attachments:
You must be
logged in to view attached files.
Hi alismara1331,
Thanks for reaching to us.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Regards,
this link admin & thank u
Hi alismara1331,
Thanks for details.
I tested Xtemos icon and it loaded templates well, please double check.
https://ibb.co/h8wRWGf
Regards,
Hi alismara1331,
Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!
If you have a quick minute we always appreciate a 5-star rating on our theme!
https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492
Your feedback is the motivation to improve our work and services.
Regards,
.
