Issue with Waitlist and WPML

Hi guys,

We are using Woodmart and WPML in our store (3 languages).
I am facing a Waitlist issue on a multi-language site.

Explanation:

I’m on the Estonian version of the site. The item is out of stock, I see a form with a Waitlist subscription entry. I enter email, everything is ok, the form changes to “You are on the list”.

I switch to English for the same product, and again I see the form “Subscribe to the waitlist” (and it should be “you are already on the list”, because I subscribed to this product on the Estonian version). The same thing happens with the third, RU version of the site.

I decide to check the Waitlist in My Account – and I see there that items from different language versions are added as separate items. That is not 1 item in the list (as expected), but 3 items in different languages (screenshot attached).

Expectation: It works like Wishlist – there is 1 item in the list (not 3), and when switching the language on the Wishlist page – you see only the version of the item in the current language.

Could you please check and fix it?

PS. By the way in Wishlist there is also a bug with the “Add to Wishlist” button on the product page. If I have already added an item to the Wishlist on the Estonian version, it is still available “add to Wishlist” on the English version. Although on the Wishlist page the items are displayed correctly – 1 item for all languages.

Thank you

Mila

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Hello,

You can fix it by applying patch # 647159. To do this, go to Dashboard -> WoodMart -> Patcher, find the corresponding patch and click on the “Apply” button. Let us know if it works for you.

Kind Regards

Hi Artem,

Thank you for your time.

The patcher worked partially.

What worked:

Now if you signed up for notification on Estonian page, then on EN and RU page the form is displayed as already filled out. That’s good.

What didn’t work:

On the Waitlist page the product is displayed in the language it was added in, regardless of the user’s current language. I added a product in EE, but when switching to EN or RU the product is still displayed in EE and the link leads to EE product.

For example, in WISHlist – the product is synchronized depending on the user’s language. If EE user language – product and link to EE product. If EN user language – product and link to EN product.

Could you please check it again?

You can log in with the same login details, patcher applied.

Thank you

Mila

Hello,

Now apply the patch #647784 as well. Let me know how it works.

Kind Regards

Hi Artem,

That worked out great! Thank you so much.

On the live site I should apply both of these patches, right?

After your reply, this ticket can be closed.

Thank you

Mila

Yes, you need to apply both patches.

[Mila]

Hi Artem,

Thank you.

I’ll ask one more thing.

I have set up and translated all the emails – about Waitlist subscription confirmation and notification that the product is back in stock.

When a user adds an item to Waitlist – he receives an email in the language in which he subscribed. But link loads to product in main language.

When the item is back in stock – the email comes in the main language (Estonian), not in the language the user subscribed to. And the link from the email leads to the product in the main language, not the language in which the user signed up.

Is there any way to fix this?

Thank you

Mila

• This reply was modified 3 weeks, 2 days ago by Mila.
• This reply was modified 3 weeks, 2 days ago by Mila.

Hello,

This issue will be fixed in our 8.1.2 update that will be released soon.

Kind Regards

[Author]

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