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Issue with White Background Not Applying to Specific Element

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  • Author
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  • #675561

    ivoltbg
    Participant

    Hello,

    setting a white background on the following element doesn’t work. All other colors apply correctly, but white does not. Other similar containers (as seen at the end of the video) all have a white background without any issues, but this particular one doesn’t respond.

    Could you please assist?

    You can watch the video here: https://somup.com/cTi3IDN0AZ

    Thank you in advance!

    Best regards,
    Nikola

    #675599

    Hung Pham
    Keymaster

    Hi ivoltbg,

    Thanks for reaching to us.

    I watched the video and saw that you can change the background-color to white? Can you please describe in more details?

    Kind Regards,
    Hung PD

    #675618

    ivoltbg
    Participant

    Hi,

    Theoretically, it can be changed from Elementor, but when it’s set to white, it’s not visible on the actual site in any way. That’s what I meant.

    Take a look at the white background of the carousel below at this link:
    https://ivoltbg.info/product/kabeli-i-aksesoari/kabeli-i-provodnitsi/fg7or16-fg16or16-kabeli/kabel-svt-4h16-kopie/
    and here:
    https://ivoltbg.info/

    I hope I explained it clearly.

    Best regards,
    Nikola

    #675692

    Hung Pham
    Keymaster

    Hi ivoltbg,

    I can see it’s white background, please double check https://ibb.co/TFmGxk9

    Regards,
    Hung PD

    #675730

    ivoltbg
    Participant

    Hello,

    Your photo and the actual result have nothing to do with the background of the products shown in this image. The desired outcome is like the one in the photo attached in this comment. I don’t see the same effect elsewhere. How can I achieve this look?

    Best regards,
    Nikola

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    #675949

    Hung Pham
    Keymaster

    Hi ivoltbg,

    It caused by the other items https://prnt.sc/znbD_8d5PUoD

    Regards,
    Hung PD

    #675977

    ivoltbg
    Participant

    Hi,

    Sorry, I didn’t understand why there’s a difference in the background. I just want to achieve the white background for the products in that carousel where it’s currently not visible. How can I do that?

    Best regards, Nikola

    #676146

    Hung Pham
    Keymaster

    Hi ivoltbg,

    What’s the differences? It’s white background-color already https://prnt.sc/OcQQao_jFjkX

    In additional to, the gap you see are caused by the other items https://prnt.sc/w2H9lnj7cFL7

    Regards,
    Hung PD

    #676276

    ivoltbg
    Participant

    Hello, I’m not talking about the empty spaces. Please take a look at this link: https://ivoltbg.info/product/parva-kategoriya/pod-kategoriya-na-parva-kategoriya/redova-klema-2-5mm2-siva-e-tc-din-pro-2-5-kopie-2/
    and you’ll see that the products in the carousel below don’t have a white background.

    Best regards,
    Nikola

    P.S. All other carousels have a white background — only this one doesn’t.

    #676431

    Hung Pham
    Keymaster

    Hi ivoltbg,

    As you can see, the background is white already. Are you referring to background color of container with darker background color like this https://prnt.sc/h7qFMuMNJR77?

    Regards,
    Hung PD

    #676485

    ivoltbg
    Participant

    Hello,

    yes, I would also like the same to be done in the other place. Could you do it? Because the backgrounds of the containers are the same, as well as the white background of the products, but the result looks different. I’m attaching a video. If you’ve understood the issue, could you help me with this case? Because the ticket has been dragging on for quite a while over just one color…

    Video: https://somup.com/cTiu1YNxZv

    Best regards,
    Nikola

    #676566

    Hung Pham
    Keymaster

    Hi ivoltbg,

    I helped you to fix it, please double check.

    Regards,
    Hung PD

    #676653

    ivoltbg
    Participant

    Hello,

    Thank you! Could you please explain what you did so I can learn from this case? Thank you in advance.

    Best regards, Nikola

    #676719

    Hung Pham
    Keymaster

    Hi ivoltbg,

    You need to add background-color to the Container widget https://elementor.com/help/container-style-tab-settings/

    Regards,
    Hung PD

    #676778

    ivoltbg
    Participant

    Hello, thank you. You can close topic.

    Best regards, Nikola

Viewing 15 posts - 1 through 15 (of 15 total)

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