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Issue with Wishlist back in stock emails

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  • #491354

    boti
    Participant

    Hi,

    The wishlist emails are messy (image attached), and the unsubscribe button does not work. Can you please fix it? Unsubscribe –> page not found

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    #491364

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #493922

    boti
    Participant

    Hello. We have a live and working site, and cannot just remove plugins. What is your recommendation? Can you please debug the issue locally?

    #494185

    Hello,

    Could you kindly clone your site and move to a testing platform where we can check without damage or influence on your live site?

    Best Regards

Viewing 4 posts - 1 through 4 (of 4 total)