Home Forums WoodMart support forum Issue with wishlist UI, Buttons are overlapping

Issue with wishlist UI, Buttons are overlapping

Viewing 14 posts - 1 through 14 (of 14 total)
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  • #296936

    Jitesh
    Participant

    Hi Team,

    Can you please check the page wishlist of my website as the buttons and images are overlapping. Screenshot attached.

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    #296980

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, even after the plugins are deactivated, please, provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    #297526

    Jitesh
    Participant

    Hi

    I have tried deactivating the plugin but issue still exist.

    #297580

    Jitesh
    Participant

    Hi Please respond immediately.

    #297681

    Hello,

    Please check the credentials I cannot log in. Here is what I get:

    INSECURE PASSWORD: Your login attempt has been blocked because the password you are using exists on lists of passwords leaked in data breaches. Attackers use such lists to break into sites and install malicious code. Please reset your password to reactivate your account. Learn More

    Please disable all the plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    Best Regards

    #297743

    Jitesh
    Participant

    Hi Can you please check now.

    i have disabled all the plugins.

    #297767

    Jitesh
    Participant

    Hi Any update?

    #297798

    Jitesh
    Participant

    Hi Till the time i am not getting any update. I have been esclating the issue from past 3 days. Request your revert immediately.

    #297812

    Hello,

    I am sorry you have this issue. You contacted us on June 1, and got a reply, and then contacted us again on June 4. That is why the delay occurred.

    I have entered your site, check and I see the following:

    You have activated two builders: Elementor and WP bakery page builder. WoodMart works with either WP Bakery builder or Elementor builder at once, but not with both at the same time. In the process of the installation of the plugin, you can install one building plugin, you are going to use. It is not possible to convert an existing site that is built on WP bakery page builder into Elementor. I have deactivated Eelementor and Wishlist is better now: https://gyazo.com/ead39d2af42fc4ba561e519660f47f53

    I deactivated all the plugins not related to the theme and left payment and tax plugins https://gyazo.com/35b6a12c1555449e3f8bc1141cb648b2

    The Wishlist is as it should be: https://gyazo.com/fc530de7b805225acb67b6b4297c8667

    Now I am activating all the plugins I deactivated excepting Elementor.

    Please deactivate these plugins: https://gyazo.com/e39815854fdddec20ab99cfce08cc1c7 and then activate one by one checking the Wishlist to detect which one causes the problem.

    If you have any questions please feel free to contact us.

    Best Regards

    #297885

    Jitesh
    Participant

    Hi ,

    I have done hit and trail method with all the plugin by deactivating them but still I am getting the issue.

    I have attached the screenshot , where it clearly shows that remove and close button are overlapping with each other that same is with the website on pc . On loading the page why it is showing remove and close button and why they are overlapping. It should work like other pages, it should open like other pages.

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    #297889

    Jitesh
    Participant

    In the screenshot that you have shared, https://gyazo.com/ead39d2af42fc4ba561e519660f47f53
    The only concern is why close and remove button are overlapping and i am not able to click on any of them.

    I have done deactivating the plugins but it is not working. Requesting your kind help on this please.

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    #297958

    Hello,

    Please confirm the permission to deactivate the plugins and leave the site in this condition, you will check and activate one by one to detect the one causing the problem.

    Best Regards

    #298142

    Jitesh
    Participant

    Hi, i am giving you the permission to deactivate the plugins.

    Requesting you to please resolve the bug asap as its been many days.

    #298231

    Hello,

    Please check your site now: https://gyazo.com/ac506a7bfd80ce9a95b720ddf00bff63

    Please activate the plugins one by one checking which one causes the problem.

    Best Regards

Viewing 14 posts - 1 through 14 (of 14 total)