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Issue with Woodmart header – it hides on hover

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #709026

    vynil
    Participant

    Hi, please check the issue.
    https://streamable.com/ym3hl2
    The my account icon can’t be used.

    #709158

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say your given login details are not working, So I have checked your account icon with logged out, and it is working fine and not hidden when hovering it.

    See video for clarification: https://jumpshare.com/s/mKYMd4YkLaHmkjtdpe6h

    Check back your site and check the issue. If you have any questions feel free to contact us.

    Best Regards,

    #709202

    vynil
    Participant

    Please check the new video – I’m logged out and I’m on another browser – the issue is still there. Please try again.

    #709232

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    We have checked the issue and found that it was caused by an extra margin above the dropdown area. Because of this gap, when you move the cursor from the “My Account” icon to the login dropdown, the hover state is lost and the dropdown disappears immediately.

    The issue is caused by the following CSS rule added on your site.

    .whb-general-header .wd-dropdown:not(.sub-sub-menu) {
        margin-top: 30px;
    }

    This margin-top was creating a gap between the “My Account” icon and the dropdown. Because of that gap, when moving the cursor from the icon to the dropdown, the hover state was lost and the dropdown disappeared. Try to remove this css code and check the issue.

    Best Regards,

    #709295

    vynil
    Participant

    Thank you!
    This code was added because you or your colleague has sent it to fix the mega menu issue that covers the logo. Please check the screenshot attached what happens when you remove the code.

    So If I remove that code, I need something else to fix the mega menu issue. Can you please help me with this?

    Attachments:
    You must be logged in to view attached files.
    #709333

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to add the following custom css code in Theme Settings > Custom CSS > Custom CSS for desktop and check how it works:

    /* Remove hover gap for account dropdown only */
    .whb-general-header .whb-col-right .wd-dropdown-register {
        margin-top: 0 !important;
    }

    Best Regards,

    #709341

    vynil
    Participant

    Hey again,

    Unfortunately, the issue is still there. Cache cleared.

    #709366

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Sorry to say, The login link details you provided are not working anymore. Please share the correct login details so I can check the issue and give you a possible solution.

    Best Regards,

    #709368

    vynil
    Participant

    Please find the credentials below:

    #709385

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Try to add the following custom css code in Theme Settings > Custom CSS > Custom CSS for desktop and check how it works:

    .whb-general-header .wd-dropdown:not(.sub-sub-menu) {
        margin-top: 0 !important;
    }
    .wd-dropdown-menu.wd-design-full-width {
        top: calc(100% + 30px);
    }

    Best Regards,

Viewing 10 posts - 1 through 10 (of 10 total)