Issue with WoodMart Template Causing Website Errors
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I am experiencing an intermittent issue with my WoodMart template. At times, the website works perfectly, but from time to time it shows an error. When I deactivate the template, my website works without any problem.
Could you please help me investigate and resolve this issue? I can provide screenshots, error logs, or access details if needed.
Thank you for your assistance.
Best regards,
Hello
Thank you for purchasing WoodMart. To help us investigate the intermittent issue you are experiencing, could you please provide detailed steps on how to reproduce the error? Additionally, screenshots or error logs would be very helpful. If necessary, you can share access details via the Private content field for a more in-depth review.
We look forward to assisting you in resolving this matter.
Regards
At times, I receive this error on the homepage and also on the checkout page. Other times, the website works perfectly without any issues.
I have attached screenshots of the error for your reference.
Let me know if you need any additional details to help investigate this problem.
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