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Issue with WPBakery Page Builder

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #310725

    Vickey Williams
    Participant

    Getting alert in Admin:

    Important notice: You have an outdated version of WPBakery Page Builder Design Options. It is required to review and save it.(I have updated WPBakery to the latest version)

    When I choose to “Open Design Options”

    I get “Sorry, you are not allowed to access this page.” (I don’t know what this means and I can’t fix this problem)

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    #310789

    Hello,

    It means that you need to update the plugin. Navigate to Appearance > Install plugins > update the plugin. If you have any problems with the automatic update, delete the current plugin and upload the recent version which can be taken in your profile of the forum. Then check back.

    Best Regards

    #311666

    Vickey Williams
    Participant

    Plugin is updated.Still see the warning.

    #311756

    Hello,

    Please provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #313014

    Vickey Williams
    Participant

    See included login below.

    #313097

    Hello,

    Your issue has been Resolved. Please clear cache and check back.

    Regards.
    Xtemos Studios

    #313639

    Vickey Williams
    Participant

    Thank you so much for fixing the issue.

    #313751

    Most Welcome 🙂

    If you do not mind, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot. If you like our Theme and Support.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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