Home Forums WoodMart support forum ISSUES APPEAR WHEN CHOOSING THE ARABIC LANGUAGE

ISSUES APPEAR WHEN CHOOSING THE ARABIC LANGUAGE

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • #249679

    m85turki
    Participant

    When I change the language and go to the MY ACCOUNT page in ADDRESSES tab and ACCOUNT DETAILS tab
    No content appears, it goes to page 404

    #249735

    Hello,

    Have you created the translation for the My account page?

    Best Reregards

    #249751

    m85turki
    Participant

    Yes

    #249770

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    #249791

    m85turki
    Participant

    check private content

    #249792

    m85turki
    Participant

    kindly check private content

    #249977

    Hello,

    Please check the credentials, I cannot login.

    Best Regards

    #250093

    m85turki
    Participant

    Kindly check again

    #250179

    Hello,

    I change the language of the page being in My account and it works. https://prnt.sc/w0v36l

    I am going to My Account from the home page being in the Arabic version of the site and it works.

    Best Regards

    #250298

    m85turki
    Participant

    Hello,

    MY ACCOUNT page in ADDRESSES tab, ACCOUNT DETAILS tab and logout button.
    check attached image

    Attachments:
    You must be logged in to view attached files.
    #250368

    Hello,

    Your site is based on Elmentor, disable WP bakery page builder.

    Then deactivate all the plugins not related to the theme (excepting WPML base package) and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    #250390

    m85turki
    Participant

    Hello,
    The problem still exists, nothing has changed.
    You can try on your own. I took a backup copy and the site is under construction.
    Please accelerate in solve the problem.

    #250767

    Hello,

    We have checked several times I cannot cath the problem with our theme.

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

Viewing 13 posts - 1 through 13 (of 13 total)