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Issues during Sign In to the account

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #379507

    johny
    Participant

    Hello,
    I am facing a problem with login. If users fill in login details (username & password) and click on the login button, the sidebar login menu closes automatically. The user has to fill in the details again to log in to the account.

    #379528

    Hello,

    The issue seems to be caused due to caching. Please deactivate the cache plugin and check back.

    Best Regards

    #379794

    johny
    Participant

    Hi,

    Thanks for the reply. Is there a way to disable/hide the collapsed sidebar login feature? If a user clicks on login/register text, instead of a login/register collapsed sidebar, my-account page open?

    #379878

    Hello,

    Please Go to Woodmart >> Header builder >> Edit header >> Edit My account and disable show login form.

    Screenshot: https://gyazo.com/3a9016b2be239bcb247038bb46e10501

    Best Regards

    #379884

    johny
    Participant

    Thanks for the reply. I have one more question in the mind.

    I have made changes as shown in the video. Now if a user clicks on the login/register text, the user redirects to a my-account page. After login, they redirect back to my-account page. Is there a way, if a user login to the account, after login they redirect to a custom page E.G example.com/product-category/abcd/ ?

    #379931

    Hello,

    You are Most Welcome.

    Sorry but there is no option in Theme Settings available for that.

    It requires customizations and this is beyond our limitations and support policy.

    Best Regards

    #380087

    johny
    Participant

    Ok, thanks.

    #380097

    Hello,

    Thank you for understanding.

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)

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