Issues going from responsive back to desktop
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There are some layout issues when viewing the shop site on an iPad. When turning from portrait to landscape mode the sidebar on the left disappears and there is a large white space on the right side.
The layout corrects itself only after reloading the page.
I can recreate the problem on desktop by dragging the browser window down to mobile width and back to full size again.
Also, in an unrelated matter, the logos as seen in the second screen shot are cut off at the top and the bottom. I have no idea what’s causing this.
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Hello,
Your Site is currently password protected so we can’t view it.
So, could you please once try deactivating all the third party Plugins on your Site remaining the Theme required ones activated. If the issue gets resolved, then reactivate them one by one to see which Plugin is causing the issue.
If somehow issue still persists, then please take complete Backup of your Site first, then provide us the WP-ADMIN Login details of your Site in the Private Content field along with the permission to completely debug your Site which includes deactivating all the third party Plugins and removal of on-Site Customization changes too, so that we can thoroughly check this issue on your Site and assist you accordingly.
Best Regards
Hello,
Please share the site URL as well.
Best Regards.
Hello,
Please check how it works with the default WordPress theme twenty twenty-two or Woocommerce storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated so I will check and give you a possible solution.
Best Regards.
.
