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Issues since update to Woodmart 6.40.

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  • Author
    Posts
  • #368031

    BegVK
    Participant

    Hi,

    Since the update, the HTML block and the Woodmart slider for the ‘Infinity Scrolling’ template have disappeared.

    KR

    #368076

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #368078

    BegVK
    Participant

    Hi Elise,

    Thank you very much for your quick response!

    I was able to solve the problem myself.

    Ticket closed

    KR

    #368214

    You are welcome! We are here to help.

    Wish you a wonderful day!

Viewing 4 posts - 1 through 4 (of 4 total)

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