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Issues un header builder

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  • #626166

    when I make any edit on the header in the header builder and click save it remains loading and does not make the changes

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    #626187

    Artem Temos
    Keymaster

    Hello,

    Try to disable mod_security on your server. It seems to block Header Builder’s “save” requests. Contact your hosting provider for help. https://gyazo.com/9772dbc03e0673d1af70cf5e80a6cbaa

    Kind Regards

    #626232

    I disabled mod security but the issue remain

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    #626235

    Artem Temos
    Keymaster

    Please contact your hosting provider and ask to check why this particular request is blocked by the server.

    #626498

    hello now i face another issue with my website
    the left category is opened in home page only I need it open when I hover on it or clicked

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    #626658

    Artem Temos
    Keymaster

    Hello,

    Could you please clarify how you solved the header builder issue?

    As for the categories, you need to edit your home page and disable the “Open categories menu” option.

    Kind Regards

    #627428

    i solved the header builder issue by getting onto domain’s CDN Setting > security > and change to Essentially off

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    #627549

    Artem Temos
    Keymaster

    Great, thank you for sharing the solution here.

    Kind Regards

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