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Issues with elementor

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
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  • #626526

    arunlal09081996
    Participant

    I have an issue with my website. When I try to edit content on Elementor, the site breaks. However, the page looks fine in Elementor, but the changes do not reflect on the front end. You can see this issue on the About and Contact pages. It happens when I edit content on those pages.

    #626556

    Hello,

    First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.6 RELEASED”, update the required plugin, and check the option.

    https://xtemos.com/docs-topic/update-the-theme/
    If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.

    If the issue still remains, let me know and I will check and give you a possible solution.

    Best Regards.

    #626557

    arunlal09081996
    Participant

    I tried with the updations.. showing error. please check.. Its very urgent

    #626567

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

    #626626

    arunlal09081996
    Participant

    Where is the elementor plugin ? You guys deleted ?

    #626627

    arunlal09081996
    Participant

    Yes, you guys deleted the plugin, I need it to be solved asap. Then why you guys are there for support?

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    #626629

    arunlal09081996
    Participant

    You have deleted several plugins, and I need this issue resolved. I had completed the website, but this problem appeared before delivery.

    #626880

    Hello,

    We thoroughly examined your site and identified that the issue lies in the absence of certain Elementor plugin styles responsible for the container element. This causes content within the container to be incorrectly positioned.

    Here is a screenshot of the browser console showing errors indicating missing Elementor style files: https://monosnap.com/file/iv6s1xGEYL70JAt5PtzYYAydtc1X4z

    Here is a screenshot of your uploads folder, where Elementor style files are missing: https://monosnap.com/file/JJUd3SSIQYO2kcHvsxkcOdI9UsqpsP

    The container element is a feature of the Elementor plugin, and our theme does not influence its functionality. Our theme also cannot delete third-party files from the server or impact this part of Elementor’s functionality. You can switch to a default WordPress or WooCommerce theme, such as Storefront, to confirm this.

    Since the issue is caused by missing files on your server, we do not have a specific solution for this problem. We recommend the following:
    1. Test your site with a default theme to confirm the issue is unrelated to the theme.
    2. Reinstall the Elementor plugin completely.
    3. Contact your hosting provider to investigate why certain plugin files are missing from your server.

    Best Regards.

    #626951

    arunlal09081996
    Participant

    How it is lost ? We didnt update any on that folder? How it is gone automatically ?

    Now we have added the css in that folder. you can check it.. Still it is on the same way..
    I need it be solved..

    #626958

    arunlal09081996
    Participant

    We can correct it.. we will work it out.. let me check with that

    #627094

    Hello,

    Please take your time to review the site. If the issue persists after your examination, kindly inform me, and I will escalate this matter to the lead developer for further assistance.

    Feel free to let me know if you need any further assistance!

    Best Regards.

Viewing 11 posts - 1 through 11 (of 11 total)