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Issues with elementor
- This topic has 10 replies, 2 voices, and was last updated 20 hours, 5 minutes ago by Aizaz Imtiaz Awan.
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AuthorPosts
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January 1, 2025 at 9:28 am #626526
arunlal09081996ParticipantI have an issue with my website. When I try to edit content on Elementor, the site breaks. However, the page looks fine in Elementor, but the changes do not reflect on the front end. You can see this issue on the About and Contact pages. It happens when I edit content on those pages.
January 1, 2025 at 2:19 pm #626556
Aizaz Imtiaz AwanKeymasterHello,
First of all update the new version of the theme “WOODMART WordPress NEW: 8.0.6 RELEASED”, update the required plugin, and check the option.
https://xtemos.com/docs-topic/update-the-theme/
If the issue remains, turn off all of the plugins not related to the theme, refresh your cache, and check if the problem persists.If the issue still remains, let me know and I will check and give you a possible solution.
Best Regards.
January 1, 2025 at 2:21 pm #626557
arunlal09081996ParticipantI tried with the updations.. showing error. please check.. Its very urgent
January 1, 2025 at 3:35 pm #626567
Aizaz Imtiaz AwanKeymasterHello,
May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.
Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.
Best Regards.
January 2, 2025 at 7:38 am #626626
arunlal09081996ParticipantWhere is the elementor plugin ? You guys deleted ?
January 2, 2025 at 7:42 am #626627
arunlal09081996ParticipantYes, you guys deleted the plugin, I need it to be solved asap. Then why you guys are there for support?
Attachments:
You must be logged in to view attached files.January 2, 2025 at 7:46 am #626629
arunlal09081996ParticipantYou have deleted several plugins, and I need this issue resolved. I had completed the website, but this problem appeared before delivery.
January 2, 2025 at 6:47 pm #626880
Aizaz Imtiaz AwanKeymasterHello,
We thoroughly examined your site and identified that the issue lies in the absence of certain Elementor plugin styles responsible for the container element. This causes content within the container to be incorrectly positioned.
Here is a screenshot of the browser console showing errors indicating missing Elementor style files: https://monosnap.com/file/iv6s1xGEYL70JAt5PtzYYAydtc1X4z
Here is a screenshot of your uploads folder, where Elementor style files are missing: https://monosnap.com/file/JJUd3SSIQYO2kcHvsxkcOdI9UsqpsP
The container element is a feature of the Elementor plugin, and our theme does not influence its functionality. Our theme also cannot delete third-party files from the server or impact this part of Elementor’s functionality. You can switch to a default WordPress or WooCommerce theme, such as Storefront, to confirm this.
Since the issue is caused by missing files on your server, we do not have a specific solution for this problem. We recommend the following:
1. Test your site with a default theme to confirm the issue is unrelated to the theme.
2. Reinstall the Elementor plugin completely.
3. Contact your hosting provider to investigate why certain plugin files are missing from your server.Best Regards.
January 3, 2025 at 7:29 am #626951
arunlal09081996ParticipantHow it is lost ? We didnt update any on that folder? How it is gone automatically ?
Now we have added the css in that folder. you can check it.. Still it is on the same way..
I need it be solved..January 3, 2025 at 7:52 am #626958
arunlal09081996ParticipantWe can correct it.. we will work it out.. let me check with that
January 3, 2025 at 2:22 pm #627094
Aizaz Imtiaz AwanKeymasterHello,
Please take your time to review the site. If the issue persists after your examination, kindly inform me, and I will escalate this matter to the lead developer for further assistance.
Feel free to let me know if you need any further assistance!
Best Regards.
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